Privacy Policy
Last updated: April 12, 2026
1. Who we are
RelayWP (“we”, “us”, “our”) operates the website relaywp.com and distributes the RelayWP WordPress plugin. Our contact address is [email protected].
2. What we collect
On this website
- Purchase data — name, email address, and billing details you provide when purchasing a Pro license. Payments are processed by Razorpay; we do not store raw card numbers.
- Support emails — if you contact us, we retain the email thread in order to resolve your request.
- Server logs — standard web server access logs (IP address, browser user-agent, requested URL, timestamp) retained for up to 30 days for security and debugging purposes.
In the WordPress plugin
The RelayWP plugin does not collect, transmit, or store any personal data from your WordPress site or its visitors. All Cloudflare API calls are made server-to-server using credentials you supply and never route through our infrastructure.
3. How we use your data
- To fulfil your license purchase and send you a receipt.
- To validate your license key when you activate the Pro plugin.
- To respond to support requests.
- To detect and prevent fraud or abuse.
We do not sell, rent, or share your personal data with third parties for marketing.
4. Third-party processors
- Razorpay — payment processing. Their privacy policy is at razorpay.com/privacy.
5. Cookies
This website does not set any tracking or advertising cookies. A session cookie may be set if you log in to manage your license; it expires when you close your browser.
6. Your rights
Depending on your jurisdiction, you may have the right to access, rectify, or erase personal data we hold about you. To exercise any of these rights, email us at [email protected] and we will respond within 30 days.
7. Data retention
Purchase records are retained for 7 years for tax compliance. Support correspondence is deleted after 3 years of inactivity.
8. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the service after changes constitutes acceptance of the updated policy.
9. Contact
Questions or concerns? Email us at [email protected].